Help centre

Everything you need to run your menu. Can't find your answer? Write to us at the bottom.

Get started in five minutes

1. Create your account. On the sign-up page: your place's name, email and a password (or Google). The trial is free and needs no card.
2. Add your menu. Photograph your printed menu or upload a PDF and we read it for you in English and Arabic, or add items by hand, or import an Excel file.
3. Pick the look. From the Design tab: your colours, logo and a ready template, or “Design it for me” with AI. The Basic menu is in every plan; Advanced is in some plans.
4. Print your QR code. From QR codes: one for the place, or one per table. Print it on a poster or a table card.
5. Take orders. Enter your WhatsApp number to get orders there, or open the kitchen screen to see them in order with a sound alert.

Common topics

Menu and items

• A new category: Menu → New category. Reorder categories by dragging them.
• A new item: type the name in both languages and the price, then add a photo. Photos are resized for you.
• Sizes and add-ons: in Options, create a set (such as size or milk) and apply it to categories or items.
• Hide a sold-out item: switch “Available” off. You can also set a limited number so the item stops by itself when it runs out.

Look and design

• Basic or Advanced? Basic is a quick, simple menu. Advanced is a richer visual experience with a tray and sections. Your plan decides which you can use, and you can always browse Advanced before upgrading.
• The studios: Design → pick Menu, Website or QR. The steps are in order and you see the result live, then Save design.
• Your own website: a page with your name, photos, hours, location and booking, in the same look as the menu.

QR codes and tables

• One code per table: the system knows the table, so an order or a waiter call arrives with its name.
• The plain link without a table: the guest is asked for their table number when calling the waiter.
• Printing: the print kit gives you posters and cards in your colours.

Orders and kitchen

• WhatsApp: enter a number in international format (like 9627XXXXXXXX) in Settings. With no number, the order button is not shown to guests.
• The kitchen screen: open /kitchen on a screen or tablet and sign in. Orders and waiter calls arrive with a sound.
• The bill and payment: payments, bill splitting and tips can be switched on in Settings.

Subscription and payment

• Plans and prices are on the pricing page. They start with a free trial.
• Change plan or cancel from the Subscription tab in the dashboard, any time.
• You can pay by card, or through CliQ by arrangement with our team.

Your data and safety

• Export: My account → Export your data.
• Safety: turn on a passkey and a strong password, and give your staff only the screens they need.
• Delete the account: My account → Delete the account. See the privacy policy.

Customers and WhatsApp offers

• Turn it on: Settings → Orders → “Customers list”: switch on offering offers to guests. Guests then see a phone field and a tick box at checkout.
• The list: the Customers tab (under Grow) holds everyone who left a number with an order: orders, spend, last order and what they usually have. You can add a customer by hand and download the list as CSV.
• Campaigns: pick a group (new, regulars, away for a month, top spenders), write your message in English and Arabic, and press “Prepare the campaign”. Then press “Send on WhatsApp” for each person and the message opens ready in your own WhatsApp.
• The rules: a campaign goes only to people who agreed and were not messaged in the last 7 days, and a stop line is added automatically. If someone asks to stop, press “They asked to stop” and they get nothing more. Send in small batches (up to 50 a day) so WhatsApp does not limit your number.

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